Cancellation policy
Right of Withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the last item.
To exercise your right of withdrawal, you must notify us (Simon Messinger, Kornbergstraße 7, 73107 Eschenbach, Germany, info@doertetools.de, phone: +49 (0) 176-81268209) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail, fax, or email). You may use the attached sample withdrawal form for this purpose, but its use is not mandatory.
To comply with the cancellation period, it is sufficient for you to send the notice of your intention to exercise your right of cancellation before the cancellation period expires.
Consequences of the Revocation
If you cancel this contract, we must refund all payments we have received from you, including shipping costs (with the exception of any additional costs resulting from your choice of a shipping method other than the least expensive standard shipping option we offer), without delay and no later than fourteen days from the day we receive notice of your cancellation of this contract. We will use the same payment method for this refund that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first.
You must return or hand over the goods to us immediately and, in any case, no later than fourteen days from the date on which you notify us of your withdrawal from this contract. The deadline is met if you ship the goods before the fourteen-day period expires. Pursuant to Section 357(6) of the German Civil Code (BGB), the buyer is responsible for the costs of returning the goods. You are only liable for any loss in value of the goods if such loss is attributable to handling of the goods that goes beyond what is necessary to assess their nature, characteristics, and functionality.
Sample Cancellation Form
(Wenn Sie den Vertrag widerrufen wollen, dann füllen Sie bitte dieses Formular aus und senden Sie es zurück.)
– To Simon Messinger, Kornbergstraße 7, 73107 Eschenbach, info@doertetools.de, Germany
– I/we (*) hereby cancel the contract I/we (*) entered into for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only for written notices)
– Date
(*) Delete as appropriate.
Cancellation policy created with the Trusted Shops Legal copywriter in cooperation with Wilde Beuger Solmecke Lawyers.
